Case Studies by company
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SPORT 2000: An automated solution in two minutes
Find out how SPORT 2000 digitised and automated its Home-of-Experts offering – turning repair service into a genuine point of differentiation for specialist retailers.
Ortlieb: 96% of repair requests automated
Find out how the premium provider of waterproof outdoor and cycling bags bundled and automated its service offering with simplysolve – while also involving local retailers.
Penguin: Structured case intake - no email back-and-forth
Find out how the premium provider of functional ski wear from Zurich uses structured case intake to streamline communication with retailers, repair partners and customers – while also gaining strategically useful insights along the way.
Hanwag: In 2 Wochen vom Kick-off zum Go-live – ohne IT-Entwicklungsaufwand
Finde heraus, wie der Bergschuh-Spezialist Hanwag seinen papierbasierten Reparaturprozess in nur zwei Wochen durch eine automatisierte, digitale Lösung ersetzt hat.
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